Mediation Training Program (3-days)

Florida Supreme Court Certified


Mediation Training Program:

This interactive program, provides a unique opportunity to maximize on the conflict resolution skills and abilities that you currently possess while learning new ones. It will improve your ability to negotiate - both on your own behalf as well as when providing assistance to others as a professional mediator.

Our program is designed to provide an understanding of mediation in theory, concept and practical application. And, in addition to furnishing the important conflict resolution skills necessary to mediate in all professional fields.


Why YOU Should Become a Mediator:

  • To acquire another viable profession which compliments and enhances your present career
  • To gain knowledge of the mediation process so that you can use it in your present employment and in your future
  • To increase your professional marketability
  • To enhance and expand upon the conflict resolution skills that you currently possess
  • To acquire an additional, highly-respected credential
  • To improve your negotiation style and perfect your personal and professional negotiation skills and techniques

Who Benefits From This Training:

  • Human resource managers
  • Administrators
  • Educators & students
  • Attorneys
  • Business professionals & consultants
  • Government & social service employees
  • Health care professionals
  • Legal system professionals/paralegals
  • Real estate brokers
  • Criminal justice & law enforcement personnel
  • Entertainment / hospitality managers
  • Retail and marketing executives
  • Stock brokers and securities dealers

What YOU Will Learn:

  • Conflict resolution strategies and concepts
  • How to select the most effective resolution method for a particular dispute
  • Court processes, policies and procedures
  • Mediation techniques and strategies
  • The stages and components of the mediation session
  • The role of the mediator and the qualities of an effective mediator
  • Communication skills for stressful situations
  • Diversity awareness
  • Effective ways to utilize community resources
  • How to prepare a written settlement agreement
  • The applicable statutes and ethical rules for certified and court appointed mediators
  • How to market your mediation practice

Program includes a set of written materials including a Mediator's Manual; copies of the mediation statutes and rules; a community resource directory; information on marketing your mediation practice, professional mediation organizations and a variety of other mediation information, handouts, and exercises.                                   


Program Schedule

Register Early!  Seating is Limited!

July 24-26, 2019 Wed-Thu-Fri Ft Lauderdale
November 6-8, 2019 Wed-Thu-Fri Boca Raton


Registration fee $495, includes all materials

and morning coffee plus each day.

Program hours: 9:00am-5:30pm

Register Here!

Or call 561-241-0413 / 561-852-1633


Continuing Education Credits

Certified Mediators: 20 CME credits

FL Bar Approved: 24 CLER credits, including 3 in ethics

Primary Trainer:  Robin Caral Shaw, Esq.


Our programs are held at the following facilities:

Fort Lauderdale/Davie-Nova SE University (NSU)

Boca Raton-Library 1501 Spanish River Blvd, Boca Raton, Florida 33431



Mailing Address
Mediation Training Group
21218 St. Andrews Blvd., #112
Boca Raton , FL 33433
Telephone # 561-241-0413
Fax # 561-558-9560
© 2014 Mediation Training Group, Inc.





Attorneys will receive 24 CLER credits, including 3 in ethics


Certified Mediators

Will receive 20 CME's

including 2-ethics and  1 diversity 



Human Resource Professionals: