Professional Certified Mediation

Training Program (24 hour)

Providing Florida Supreme Court Certified Programs

Since 2000


Covid-19 Info

All Certified Mediation Training Programs will be Virtual (Zoom)

until further notice - Scroll down for schedule



    Mediation Training Program: This interactive program, provides

a unique opportunity to maximize conflict resolution skills and abilities

that you currently possess while learning new ones. It will improve

your ability to negotiate - both on your own behalf as well as

when providing assistance to others as

a professional mediator.


Our program is designed to provide an understanding of mediation in theory,

concept and practical application. And, in addition to furnishing the important

conflict resolution skills necessary to mediate in all professional fields.


Why YOU Should Become a Mediator:

  • To acquire another viable profession which compliments and enhances your present career
  • To gain knowledge of the mediation process so that you can use it in your present employment and in your future
  • To increase your professional marketability
  • To enhance and expand upon the conflict resolution skills that you currently possess
  • To acquire an additional, highly-respected credential
  • To improve your negotiation style and perfect your personal and professional negotiation skills and techniques

Who Benefits From This Training:

  • Human resource managers
  • Administrators
  • Educators & students
  • Attorneys
  • Business professionals & consultants
  • Government & social service employees
  • Health care professionals
  • Legal system professionals/paralegals
  • Real estate brokers
  • Criminal justice & law enforcement personnel
  • Entertainment / hospitality managers
  • Retail and marketing executives
  • Stock brokers and securities dealers

What YOU Will Learn:


  • Conflict resolution strategies and concepts
  • How to select the most effective resolution method for a particular dispute
  • Court processes, policies and procedures
  • Mediation techniques and strategies
  • The stages and components of the mediation session
  • The role of the mediator and the qualities of an effective mediator
  • Communication skills for stressful situations
  • Diversity awareness
  • Effective ways to utilize community resources
  • How to prepare a written settlement agreement
  • The applicable statutes and ethical rules for certified and court appointed mediators
  • How to market your mediation practice


This Program includes a set of written materials including a Mediator's Manual; copies of the mediation statutes and rules; a community resource directory; information on marketing your mediation practice, professional mediation organizations and a variety of other mediation information, handouts, and exercises.                                   

2022 Schedule

February 2-5,


Wed-Thu 9-5:30,

Fri 9-1:00, Sat 9-5:30

via Zoom

Interactive Program



Virtual Program $495

To register click the blue register button, follow prompts

Call (561-852-1633) with questions or concerns


Primary Trainer: Robin Caral Shaw, Esq.

Click to register!

Or call 561-852-1633


Live in person programs ON HOLD until further notice


Location: Boca Raton, Florida 33431


Continuing Education Credits

Certified Mediators: 24 CME credits includes: 2-ethics, 1-diversity

FL Bar Approved: 24 CLER credits, including 3 in ethics

Primary Trainer:  Robin Caral Shaw, Esq.


Call Charlene (561-852-1633)with questions or concerns



Mailing Address Only
Mediation Training Group
21218 St. Andrews Blvd., #112
Boca Raton , FL 33433
Telephone # 561-852-1633
Fax # 561-241-0413 / 561-558-9560


© 2014 Mediation Training Group, Inc.